How to access my subscription
It depends on where you bought it. Quick rule of thumb: if you subscribed on our website, your Skilario login takes you everywhere. If you subscribed on mobile, your Apple or Google account is the key.
Subscribed on the website?
Easy — just sign in with the email and password you used at sign-up. It works the same way on our website or iPhone/Android app. Your Premium (and Pro, if you have it) shows up automatically. No buttons to press, nothing to "restore."
Forgot your password? Tap Forgot password? on the sign-in screen and we'll email you a reset link.
Subscribed on Mobile app?
There are two separate things to keep track of:
- •Your subscription is tied to the Apple ID or Google account you bought it with — that's an Apple/Google rule, not ours. As long as your phone is signed into that same store account, the app picks up your subscription on its own. You don't need to log into a Skilario account to use it.
- •Your progress are tied to your Skilario account. So if you'd like them to follow you to a new device, signing into a Skilario account is the way to do it.
Moving to a new phone?
- 1.Sign the new phone into the same Apple ID or Google account you used to subscribe.
- 2.Install Skilario and open the app → Profile → Settings → Restore Purchases. Your subscription is back.
- 3.To also bring your progress and history across, sign into the same Skilario account you used before. If you'd been using the app without an account, just sign in on your old phone first — then sign in on the new phone to pull everything in.